Limited Lifetime Warranty
We offer a limited lifetime warranty against defects in materials or workmanship affecting the quality and function of its products when used for it intended purpose. Purchaser determines suitability of all product usage and assumes all risk and liability. Neither the seller or manufacturer shall be held liable for any injury, loss or damage from use of the product. Please contact us for a written return authorization before sending anything back. No credits of any kind will be offered without such authorization.
Quality Assurance Statement
We are committed to providing well made, well designed solutions at very competitive prices.We are very proud to be an American manufacturer with an extraordinary reputation for quality, value and reliability. We source the finest quality components, and because we manufacture in the U.S., our supply chain is shorter, “greener,” and we can offer customizable solutions.
Standard catalog items are made with tools and dies, ensuring consistency and proper component fit. For custom products, we prepare job folders with all pertinent specifications, cut sheets, etc. that travel with the job as it goes from one department to another.Final quality assurance occurs in final assembly prior to packing.We employ an experienced workforce and our staff has a very strong work ethic from top to bottom. We strive to provide reliable and timely service. All of us have a CAN DO attitude and we are proud of our quality and performance levels. We can offer a better solution for your pet and litter box needs.